SkyNes Terms & Conditions

Terms & Conditions

AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and SkyNes Limited, doing business as SkyNes (“we,” “us” or “our”), concerning your access to and use of the https://skynes.tech website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”) and our services/products (the “Services”).

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

1. INTELLECTUAL PROPERTY RIGHTS Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Hong Kong and international conventions.

2. USER REPRESENTATIONS By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms and Conditions; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose.

3. PRODUCTS AND SERVICES We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors.

4. PURCHASES AND PAYMENT We accept payments through third-party payment processors (e.g., Stripe). You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site or our related services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in the currency specified at the time of purchase (USD, EUR, or HKD).

5. PHYSICAL PRODUCTS (HARDWARE) If you purchase physical products from us (e.g., hardware, routers):

  • Shipping: Risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier.
  • Returns: Returns of physical hardware are governed by our Refund Policy. Generally, hardware must be returned in unopened, original condition within 14 days.

6. SOFTWARE AND SAAS SUBSCRIPTIONS Your use of our software or SaaS products (including AI Hub, VPN services, etc.) is governed by the specific End User License Agreement (EULA) or subscription terms provided at the time of purchase. Unless otherwise specified, subscriptions are non-refundable after the start of the billing period, except as required by applicable law.

7. PROHIBITED ACTIVITIES You may not access or use the Site for any purpose other than that for which we make the Site available. As a user of the Site, you agree not to:

  • Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Site.
  • Use the Site to advertise or offer to sell goods and services without our express consent.

8. LIMITATION OF LIABILITY IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

9. GOVERNING LAW These Terms shall be governed by and defined following the laws of Hong Kong. SkyNes Limited and yourself irrevocably consent that the courts of Hong Kong shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

10. CONTACT US In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

SkyNes Limited
7/F, MW Tower, 111 Bonham Strand, Sheung Wan, Hong Kong
Email: [email protected]

11/1/2026